Emergency Services Dispatchers (911 Dispatchers) are often the first point of contact in an emergency. They begin the important work of obtaining essential information, remaining calm, calming others, and sending the appropriate responders to the right location. They may also provide instructions to the 911 caller, which in many cases is essential to stabilizing or saving a life. The Ulster County Emergency Communications Center answers over 63,000 911-calls and over 62,000 Administration calls a year.
MINIMUM QUALIFICATIONS
Either:
- Graduation from high school or possession of a high school equivalency diploma and six (6) months of full-time paid experience or its’ part-time/volunteer equivalent in the operation of two-way radios in police, fire, or ambulance services or related work.
- Graduation from high school or possession of a high school equivalency diploma and three (3) months of full-time paid experience or its’ part-time/ volunteer equivalent in the operation of two-way radios in public works, taxi, bus, or other fleet operation settings and three (3) months of full-time work experience or its’ part-time/volunteer equivalent in police, fire or ambulance services.